Athena@home
Online Banking Service Agreement
Athena@home
Online Banking Service Agreement
Agreement last revised:
Athena Credit Union and its
partners require that all visitors
to our site review, abide by, and
agree to ALL of the terms, polices,
and conditions that are outlined in
our TERMS OF USE, Athena@home ONLINE
BANKING SERVICE AGREEMENT, PRIVACY
STATEMENT, and TRUTH IN SAVINGS
DISCLOSURE. By accessing this site
and or logging into our Athena@home
Online Banking service you are
acknowledging your acceptance of
this agreement and YOU AGREE TO BE
BOUND BY THE TERMS AND CONDITIONS
outlined herein.
“We”
and “Our” refers to Athena Credit Union, Athena Credit Union’s
partners, and all employees
employed therein. “Visitor”,
“User”, and “You” refer to
anyone who accesses, views, and or
downloads information to and or
from our website.
1.
All accounts are regulated by the
“Truth in Savings” disclosure
that you received when you opened
your account.
2.
Passwords are provided for your
protection. This password should be
kept confidential. Users are
encouraged to change their
passwords on a regular basis to
ensure the security of their
accounts. If you believe your
password has been lost, stolen, or
otherwise compromised in anyway you
are required to notify us
immediately to minimize liability
for unauthorized use of your
account.
3. Athena@home Online Banking is
provided as a service to our
members. The accuracy and the
timeliness of our information is
our number one priority. However,
Athena Credit Union and its
partners provide NO guarantee or
warranty whether written or implied
regarding the accuracy of the
information obtained from our site.
4.
There is no monthly fee to use
Athena@home Online Banking or
e-statements.
5.
We are not responsible for any
usage fees, service charges, or any
other fees that are charged by your
Internet Service Provider(s).
6.
Users are granted strict and
explicit access to their own
personal information. Each user
will be allowed to:
* View account balances and
transaction history.
* Make transfers to accounts within
the credit union. Transfers may
also be performed to other members' accounts within the credit
union.
* Change their password.
* Search for cleared checks.
* Access any additional services
that users are granted explicit
privileges to.
7.
All transactions and fees that take
place on the site will show up on
your monthly statement.
8.
In the event that there is a
dispute regarding transactions that
have taken place through Athena@home
Online Banking, the Credit Union
should be contacted immediately at
(937)328-2126. Written
communication can also be made to
the address listed below. All
disputes must be brought to our
attention within 60 days of the
statement mailing. All claims will
be investigated by the credit union
and the user will be notified
within 60 business days of our
receiving the complaint.
Compensation will ONLY be provided
for the amount of the transaction
or in other words to Debit or
Credit the Account for the amount
in question.
9.
Athena Credit Union and its
partners provide the Athena@home
Online Banking service for
information only. Our Athena@home
Online Banking services are NOT
done in real-time. Most
transactions will be posted the
following business day, but could
take longer due to unforeseen
circumstances. Credit Unions
business days are Monday through
Friday. We are closed on Federal,
State, and Local holidays so they
are not counted as business days.
10.
Responsibility for intentional or
unintentional inaccuracy resides
with the customer. If for any
reason you believe your account is
inaccurate you are responsible to
notify the Credit Union as soon as
possible so that adjustments may be
made.
11.
Personal and financial privacy is
one of our highest priorities. We
make every effort to ensure your
data’s security. VeriSign’s
security seal is on our Athena@home
online banking website showing that
SSL 128 bit encryption is used
meeting all Federal, Sate, and
local laws regarding data
transmission. All transactions are
logged and recorded to prevent
abuse of the Athena@home Online
Banking service. In the event of
misuse or abuse of our services
your information may be provided to
the proper authorities.
12.
Information gathered and held on
our site is for Athena
Credit Union strict business use
and is available to Credit Union
employees on a need to know basis.
Your information will not be sold
to, traded with, or given to any
third party unless the law requires
us to.
13.
The Laws of the State of
14.
Your Credit Union may be contacted
at:
Or
write:
Athena Credit Union
1427 W.